PAYMENTS

Currently we can accept PayPal payments only. Since our Paypal payment provider is located in Florida, USA, Florida residents will be automatically charged a local sales tax (7%) additionally.

SHIPPING

We ship from Ukraine by Post of Ukraine (“Ukrposhta”) service in a small package with the mandatory tracking option and insurance. Normally we ship within 2-3 banking days after the cleared payment. We may use recycled boxes for shipping but we always do our best to pack and protect your purchase as much as possible.
For very high grade pipes we may offer shipment via a courier mail service (like FedEx or DHL) upon agreement with the buyer. Shipment costs in this case will be provided separately.

RETURNS

We unconditionally agree a return of pipes during 14 days after the confirmed delivery. Of course the pipe must remain unsmoked. We will completely refund your purchase after arrival and inspection of the returned pipe. Buyer pays for return shipping only. For our customers in the USA we may provide a return address in United States.

THE PIPE STAND

The pipe stands and doses from our pictures are not for sale.